Terms of service
Welcome to Ameera Zaini. By accessing or using our website (https://www.ameerazaini.com), you agree to comply with and be bound by these Terms of Service. Please read them carefully before using our services. Please ensure that you have acknowledged, understood and have agreed to abide and adhere to the following terms and conditions and our privacy policy.
General
By registering an account or placing an order on our website, you confirm that all information provided is accurate, complete, and up-to-date.
You must be at least 18 years old to use our website or place an order. Minors may use the website under the supervision of a parent or legal guardian.
We reserve the right to update, modify, or remove any part of these terms without prior notice. Continued use of the website indicates your acceptance of the updated terms.
Products and Orders
All products displayed on our website are subject to availability. We reserve the right to limit the quantity of any product or discontinue any product at any time. We do not guarantee that the quality of products, services, or information purchased will meet your expectations, nor can we promise to correct all errors in the service.
Placing items in your shopping cart does not reserve them. Items are only confirmed upon successful checkout and payment. We strive to ensure that product descriptions, prices, and availability are accurate, but errors may occur. We reserve the right to cancel or amend orders in case of inaccuracies.
For all international orders, any customs or import duties charged once the parcel reaches its destination country (if any) must be paid for by the recipient of the parcel. Goods sold and delivered to overseas (out of Malaysia) are zero-rated with GST at 0%.
Accuracy of Billing and Account Information
You agree to provide current, complete, and accurate purchase and account information for all orders placed on our website.
You are responsible for promptly updating your account and other information, including your email address, billing address, and payment details, to ensure successful transactions.
We reserve the right to cancel any order if the information provided is deemed incomplete, inaccurate, or fraudulent.
Pricing and Payment
Prices displayed on the website are in [Currency] and inclusive of applicable taxes, unless otherwise stated. Payments can be made using the payment methods listed at checkout. You confirm that you are authorized to use the selected payment method. In case of payment failure, the order will not be processed.
Errors, Inaccuracies, and Omissions
Occasionally, there may be information on our website or in our communications that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, delivery times, or availability.
We reserve the right to correct any errors, inaccuracies, or omissions and to update information or cancel orders if any information is found to be inaccurate at any time, without prior notice (including after you have submitted your order).
We are not obligated to honour incorrect information, even if an order has been placed based on such information.
Delivery and Shipping
Orders will be processed and dispatched within 2-4 business days after payment confirmation. Delivery times are estimates and may vary depending on your location and external factors beyond our control, such as customs clearance delays. We are not liable for any delays, losses, or damages caused during transit.
Returns and Exchanges
Due to hygiene reasons, all hijabs are non-returnable and non-exchangeable unless the product is defective or incorrect. Defective or incorrect items must be reported within 7 days of receiving the order. To request a return or exchange, please contact our customer service team at customercare@ameerazaini.com. Refunds will be processed only for approved cases, and the amount will be credited back to your original payment method within 7-14 business days.
For more details, please review our Returns Policy.
Privacy Policy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
Termination
We reserve the right to terminate or suspend your account or access to our website at any time, without prior notice, if we believe you have violated these terms.
Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Malaysia.
Contact Us
Questions about the Terms of Service should be sent to us at customercare@ameerazaini.com.